Before using the card:
  • If the card isn't already activated, you may activate it by returning to the welcome page and entering your card number.
  • Learn your card balance by logging in. If the card is processed for more than its value, it will be declined.

Contact Cardholder Services at the number listed on the back of your card:
  • For assistance at the point of sale.
  • For any issue not addressed above.

Lost and Stolen Card Line: 1-877-227-0956